FOR CURRENT CLIENTS
Your experience
deserves to be heard.
If something about your care isn’t feeling right, you can ask to speak with someone other than your therapist.
CLINICAL DIRECTOR
Meet Megan Young.
Megan’s background includes supporting clients and supervising clinicians. As clinical director, she is a point of connection for questions about the care experience.
You can ask the practice to connect you with Megan about feedback, concerns, or a question about therapist fit.
Read Megan’s full biographyYou don’t have to
find the perfect words.
Tell the practice that you’d like to discuss a concern privately. You can ask how that conversation will be handled before sharing sensitive details.
Ask about client supportCan I talk with someone other than my therapist?
Yes. Contact the practice and ask to speak with Megan about your experience. You can start by saying you would like a private conversation about your care.
What can I raise?
Questions about fit, communication, a difficult experience, or feedback about the practice are all reasons to ask for a conversation.
Is this an urgent support service?
No. This route is for practice-related questions and concerns, not emergency support. If you are in immediate danger, call 911. In the U.S., call or text 988 for crisis support.
YOUR QUESTIONS. YOUR PACE.
You don’t need
the perfect words.
A question about the person, the process or the practical things is a place to start.